Printing

Status – Under review

Service Owner – Heidi Gharst

PaperCut service information and documentation

Contact the Printing team

The IT Power Plant wanted to create a unified printing experience for all faculty, staff, students, and community members at the Urbana campus. The goal was to reduce complexity in how you print, where you can print, what the costs for printing are, how printers are maintained, and ultimately reduce the cost of maintaining the printing environment.​

 

Accomplishments

Common print accounting system allowing units to manage hardware, acquisition and maintenance

  • Leveraging PaperCut
  • Migrated multiple units to service
  • Continuing to add departments

Implemented IlliniCash for student billing

Students have unified interface for quotas, charging and refunds subject to department rules on use

 

Gaps

Not leveraging both printing solutions (PaperCut and Wepa)

No centrally managed solution for print queues and hardware support