Status – Under review
Service Owner – Heidi Gharst
PaperCut service information and documentation
The IT Power Plant wanted to create a unified printing experience for all faculty, staff, students, and community members at the Urbana campus. The goal was to reduce complexity in how you print, where you can print, what the costs for printing are, how printers are maintained, and ultimately reduce the cost of maintaining the printing environment.
Common print accounting system allowing units to manage hardware, acquisition and maintenance
- Leveraging PaperCut
- Migrated multiple units to service
- Continuing to add departments
Implemented IlliniCash for student billing
Students have unified interface for quotas, charging and refunds subject to department rules on use
Not leveraging both printing solutions (PaperCut and Wepa)
No centrally managed solution for print queues and hardware support