Endpoint Services

Status – In progress

Endpoint Services focuses on reducing the cost and complexity of managing​ networked desktop, mobile, and server computing platforms.

Services Available

  • IBM BigFix
  • Munki
  • MalwareBytes (MBAM)
  • Windows Server​ Update Services (WSUS)
  • Microsoft System Center Configuration Manager​ (SCCM)
  • AirWatch (MDM)
  • Dell Data Protection
  • Sophos

Service Owner – Gary Bernstein

Documentation and detailed service information

Contact for support and service provisioning

 

Accomplishments

Created one team to provide Endpoint Services for campus

Implementing campus solutions for Windows and Mac endpoints:

  • SCCM service available in May 2018
  • Munki service available in August 2018

Gaps

No self-service

No lifecycle management

No identified solution for Linux Endpoints

No off-campus / wireless solution for SCCM